SHFTRS

Your account

Delete your account

You can ask us to delete your SHFTRS account and the personal information associated with it.

During beta, account deletion requests are handled by email. We will add a direct in-app deletion path before public release where platform rules require it.

How to request deletion

  1. Email privacy@shftrs.app from the email address connected to your SHFTRS account.
  2. Use the subject line Delete my SHFTRS account.
  3. We will confirm the request and may ask you to complete a reasonable identity check before deletion.

Start deletion request

What we will delete

Once the request is verified, we will delete or anonymise the account and associated personal information held in the live service, including profile details, rota and duty records, planning information and Circle connections, unless we have a lawful reason to retain a limited record.

Deletion is permanent. Export or save anything you need before asking us to proceed.

What may be kept

Limited information may remain temporarily in secure backups or be retained where required for legal obligations, fraud prevention, security or the establishment or defence of legal claims. It will not be used to continue providing the deleted account and will be removed or anonymised when the relevant retention period ends.

Timing

We will acknowledge your request and explain the expected completion date. Privacy-rights requests are normally handled within the time allowed by applicable data protection law; we will tell you if verification or a lawful extension is needed.

Need help?

If you cannot email from the account address or have another question, contact support@shftrs.app.