Terms of use

About these terms

These terms are an agreement between you and SHFTRS Ltd, a company registered in England and Wales, company number 17463559. By creating an account or using SHFTRS you agree to them and to our privacy notice. If you don't agree, please don't use SHFTRS.

The beta

SHFTRS is a personal app for police officers and staff who work shifts. It keeps your rota and records, helps you plan sleep, food and training around your shifts, and lets you share your planned shifts with people you choose.

While we're testing, features will change, some may be paused or removed, and the app may sometimes be unavailable. Please keep your own copy of anything important: you can download your data from Settings › Account security.

Your account

• You must be 18 or over to use SHFTRS during the beta.
• Keep your sign-in details to yourself, and tell us straight away if you think someone else has used your account. We recommend turning on two-step sign-in.
• One account is for one person.

Pay, records and Rights

SHFTRS works out hours, overtime, TOIL and pre-tax entitlement from the rota and changes you enter, using Police Regulations. It's only as accurate as what goes in, and your force's own policies may differ.

• A Rights result is an indication under reviewed rules, not a final entitlement, and it can't guarantee a payroll or legal outcome.
• Where there's no reviewed rule, SHFTRS says so. That isn't a decision against you, and your record is kept.
• Don't rely on SHFTRS as your only record of a duty, instruction, deadline or entitlement. Check anything that matters against your official records, and ask your Federation or staff association rep if you're unsure.

SHFTRS gives general information. It isn't legal, financial, tax or union advice, and it isn't a decision by your employer.

Wellbeing, food and training

Wellbeing is guidance, not medical advice. It isn't a diagnosis, and it isn't a burnout, crisis or fitness-for-duty assessment.

• Training programmes and meals are general education, not medical, rehabilitation or personal nutrition advice.
• Stop exercising and get help if you feel pain, dizziness or chest discomfort, or feel unwell.
• If you have an injury or a medical condition, are pregnant, or haven't trained for a long time, check with a GP or physiotherapist before starting a programme.
• Calorie figures are estimates from published formulas and food data. SHFTRS won't set very low calorie targets.

SHFTRS isn't an emergency service and doesn't pass anything you log to anyone. If you're struggling, see getting help now.

Circle

Circle is for sharing your planned shifts with people you trust. You choose who to add and what each person sees, and you can stop at any time. Someone you've shared with may already have seen or noted what you shared.

Don't use Circle to monitor, harass or mislead anyone, or to pass on anything confidential from work.

What to keep out of SHFTRS

SHFTRS is for your own life around the job, not the job itself. Please don't enter:

• operational information: incidents, intelligence, evidence, names of people you've dealt with, or official records;
• the address of a police station or any other sensitive location;
• anything your employer would treat as confidential.

SHFTRS never needs to know which force you're in.

Using SHFTRS fairly

Don't misuse the service: no attempts to get into other accounts or our systems, no interfering with how it works, no unlawful or harmful content, and no pretending to be someone else.

The app, this website, the SHFTRS™ name and logo, and the content (including programmes, meals and wording) belong to SHFTRS Ltd or are used with permission. We give you a personal, non-transferable right to use SHFTRS under these terms. Your own information stays yours.

Responsibility

Nothing in these terms limits responsibility that can't be limited by law, including for death or personal injury caused by negligence, for fraud, or your rights as a consumer.

Apart from that, SHFTRS is provided for personal use, and we aren't responsible for losses caused by relying on information you haven't checked, by not following official instructions, or by events outside our reasonable control.

Stopping and deleting

You can stop using SHFTRS at any time and delete your account in the app. See Delete your account. We may suspend an account where we need to for security, the law, or serious misuse, and we'll tell you why unless the law stops us.

Changes and law

We'll post any changes to these terms here, and tell you in the app or by email about important ones.

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you keep your local rights and can bring a claim in your local courts.

Questions: support@shftrs.app.